Refund & Return Policy

Returns and Refunds

To request a return, email officialvyrova@gmail.com within 10 days of delivery with your order number and reason. We will confirm eligibility and provide return instructions before you send an item back.

Unless applicable law or our support team states otherwise, items should be unused, in their original condition and packaging, and include all parts and accessories. Do not return an item before receiving instructions.

If an item arrives damaged, defective, or incorrect, email us with your order number and photos so we can review the issue.

Approved refunds are sent to the original payment method where possible. The time for funds to appear depends on your payment provider. Shipping and return costs are handled according to the checkout terms, the circumstances of the return, and applicable law.

This policy does not limit mandatory consumer rights in your country. Contact officialvyrova@gmail.com to start a request.